Support Forum

A forum to support users of The Filter

Welcome

Discovered tons of new music, movies and WebVideo thanks to The Filter? Well, that's what we're here for.  This is the little corner of our site where you guys get to tell us exactly what you think of our website, your take on The Filter's recommendations as well as any other niggling queries that might be on your mind...

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What's New

  • Re: Video Recommendations

    Hi Brad, Thanks for this. Currently, the videos you can see are sourced from a range of providers - not just YouTube. They are an aggregation of, among others, videos from YouTube, DailyMotion, StumbleUpon, and so on. Currently, we just 'filter' them loosely by category, and not by the same clever algorithms we use for music recommendations...
  • Re: Application...

    Shouldn't matter; sounds like it's not managing to receive events from your player of choice, which is strange. Which player do you use, and which version? Still might be worth sending in your logs so can have a look. Cheers, Westy
    Posted to Tools - Filter for Windows (Forum) by Westy on 10-06-2008
  • Re: Application...

    Hmm ... that now playing popup never comes up. I suppose that's the problem. And should I reset my library, have it go through everything again, and then send that log, or does it not matter?
    Posted to Tools - Filter for Windows (Forum) by burnination on 10-06-2008
  • Re: Application...

    Nope, just be playing a track in iTunes, WMP or Winamp, wait for the now playing popup then double-click the tray icon (or hit the button on the popup). If you're still having problems grab your logs and email them with your username to support@thefilter.com Thanks, Westy
    Posted to Tools - Filter for Windows (Forum) by Westy on 10-03-2008
  • Re: Application...

    Are there then any additional steps I must take after the client has catalogued my music? Because the client doesn't recognize anything (I'm assuming the client gives recommendations when I double-click the tray icon) I play, and the box doesn't go away.
    Posted to Tools - Filter for Windows (Forum) by burnination on 10-02-2008
(c) The Filter, 2008