Support Forum

I have been unable to enter the filter website for close to a month now. In the beginning, things were ok with the exception of some bugs but things seem to have completely halted. I access the www.thefilter.com web page with no problem but when I try to log on, I get the "error processing request" notification. I logged off and on, I uninstalled the application and reinstalled it to no avail. I also tried to access the pages with Firefox, IE and Safari browsers and I get the same response. Any help would be welcomed. Thanks.

Hmmm.. Still getting this 98% of the time.  Nothing works.  I tried everything.  Am I the only one or is this a common issue?  It says "Sorry, we've had a problem processing your request " over and over again with the exception of maybe 15 minutes per day.

Well, there are still some bugs but it sounds like you're having some major issues there!

Have you tried clearing your cache and cookies? Think there was an issue with cookies from people on the private beta access.

 

Hope this helps 

I cleared everything and I was still getting the same "error processing request" message.  I therefore created a new account and everything works fine (so far at least).  I'm not sure what happened there.  Thanks for the reply.  Notwithstanding the bugs, I'm really getting into this site more and more.  Great job!